11/2010

We are very concerned about making a good impression with the tags we deliver to you.
Therefore, we will always do our best to provide the product that you expected. This is best accomplished during the setup/proof part of the order. It is critical that you provide as much info about how you want your tag. It is imperative that you take the time to check your proof thoroughly, including spelling and punctuation. We expect and encourage changes to your design during this setup/proof time resulting in a great tag.

In the event you wish to cancel your order for any reason after we have designed your tag, and provided you with the first proof you will be charged $25.00. Once you have given your final approval you cannot cancel the order.
Due to the personalized nature of your tags, we cannot accept returns. If any order was produced incorrectly due to an error on our part, we will re-produce the tags and ship them free of charge.